As a company, Wheatley understand that the key to success in a competitive market is effective business processes that enable clear communication. Emerald has been designed to do just that, managing communications between retailers and wholesalers, as the number of non-domestic customers switching supplier increases.

Of equal benefit to Retailers and Wholesalers, Emerald automates data exchange to reduce friction between communicating parties and to ensure smoother operation of evolving industry processes. As peace of mind for you, Emerald is fully compliant with MOSL data transaction definitions. The solution creates and validates bilateral requests and is further enhanced with your rule sets to ensure the information you need is sent and received accurately when you need it.

What's more Emerald can validate information in real-time meaning that information exchanged is free from errors and your business no longer wastes valuable time and effort investigating missing or incorrect information.

As well as flexible forms and corresponding rules sets Emerald also includes direct messaging capability to enable query resolution without the need for additional business processes.

Emerald can manage all Open Water communication through a single, secure web-based portal available to multiple users and supported by a full audit trail of activity and message exchange.


A portal indicates more functionality than just the prescribed processes and forms, including direct, real-time messaging, and all other non-market interactions.

Emerald is cloud based and is securely accessible anywhere through a single customer specific portal. Full mobile capability also means that forms can be raised and messages exchanged directly from the field, increasing the speed of communication and improving operational efficiency.

With Emerald there is no need to integrate with multiple portals in order to submit bilateral forms; multiple communication channels and the ability to utilise a range of file types means that Emerald can communicate with any other market participant as required. There is no need to invest in additional infrastructure either as Emerald can exchange information with your existing business solutions and is delivered through a range of flexible and scalable hosting options to suit the size and priorities of your business.

Let Emerald:

  • Remove data errors
  • Reduce operational effort
  • Increase operational flexibility to operate from any location
  • Exchange information from the field
  • Provide a full audit trail of all your market communication
  • Comply with MOSL and recipient rule sets





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